Motorola APN Settings for Jio, Airtel, Vi and BSNL (Internet & MMS)

Your Motorola phone normally gets internet and MMS settings automatically from the SIM card. If mobile data or picture messages don’t work, you can add the Access Point Name (APN) manually using the values for your network below.

Quick steps: Settings → Network & internet → Mobile network → SIM → Access Point Names → + → enter Name, APN and APN type → ⋮ → Save → select the new APN → restart.

Internet APN settings

NetworkNameAPNAPN type
Jiojionetjionetdefault,supl
AirtelAirtelairtelgprs.comdefault,supl
Vi (Vodafone Idea)Vi Internetinternetdefault,supl
BSNLBSNL Internetbsnlnetdefault,supl

Leave Proxy, Port, Username, Password and Server empty, and set Authentication type to None. Keep the MCC and MNC that are already filled in — they depend on your SIM’s telecom circle. Some Vi (ex-Vodafone) SIMs use the APN www. Motorola’s tutorial lists an incorrect APN for BSNL; bsnlnet is BSNL’s standard internet APN.

MMS APN settings

NetworkAPNMMSCMMS proxyMMS portAPN type
Airtelairtelmms.comhttp://100.1.201.172:10021/mmsc100.1.201.1728799mms
BSNLbsnlmmshttp://bsnlmmsc.in:8514/10.210.10.118080mms

Jio doesn’t provide an MMS APN, and Motorola doesn’t list complete Vi MMS settings — contact your operator if you need picture messaging. For MMS, enter mms as the APN type instead of default,supl.

Open Access Point Names

  1. App drawer with Settings highlighted
    Step 1

    Open Settings

    Swipe up on the Home screen to open all apps, then tap Settings.

  2. Settings list with Network & internet highlighted
    Step 2

    Tap Network & internet

    Tap Network & internet.

  3. Network & internet screen with Mobile network highlighted
    Step 3

    Tap Mobile network

    Tap Mobile network.

  4. Mobile network screen with the SIM highlighted
    Step 4

    Choose your SIM

    Tap the SIM you want to set up.

  5. SIM preferences with the Data switch turned on
    Step 5

    Make sure mobile data is on

    In SIM preferences, check that Data is switched on for this SIM, then go back.

  6. SIM settings with Access Point Names highlighted
    Step 6

    Tap Access Point Names

    Scroll down and tap Access Point Names.

  7. APNs screen with the plus symbol highlighted
    Step 7

    Add a new APN

    Tap the + symbol at the top right.

Enter the APN details

  1. Edit access point screen with Name, APN and Proxy highlighted
    Step 1

    Enter Name and APN

    Under Name and APN, enter the values for your network from the table above (e.g. jionet for Jio, airtelgprs.com for Airtel). Leave Proxy empty.

  2. Edit access point screen with Port, Username and Password highlighted
    Step 2

    Leave Port, Username and Password empty

    Don’t enter anything under Port, Username or Password.

  3. Edit access point screen with MCC and MNC highlighted
    Step 3

    Keep MCC and MNC

    Scroll down. Leave the MCC and MNC values that are already filled in from your SIM.

  4. Edit access point screen with Authentication type and APN type highlighted
    Step 4

    Set Authentication type and APN type

    Set Authentication type to None, then tap APN type.

  5. APN type dialog with the OK button highlighted
    Step 5

    Enter the APN type

    Enter default,supl (lower case, no spaces) for internet, or mms for an MMS APN, and tap OK.

  6. Edit access point screen with APN protocol and roaming protocol highlighted
    Step 6

    Set the APN protocol

    Set APN protocol and APN roaming protocol to IPv4 (or IPv4/IPv6 if your operator recommends it).

  7. Edit access point menu with Save highlighted
    Step 7

    Save the APN

    Tap the three-dot menu at the top right and choose Save.

  8. APNs list with the new APN highlighted
    Step 8

    Select the new APN

    Back on the APNs list, select the APN you just created.

  9. Power menu with Restart highlighted
    Step 9

    Restart the phone

    Press Power and Volume up together and tap Restart. After the restart, mobile data uses the new settings.

Frequently asked questions

What is the Jio APN for a Motorola phone?

Name: jionet, APN: jionet, APN type: default,supl. Leave the other fields empty and keep the pre-filled MCC/MNC.

Why is mobile data not working even with the correct APN?

Check that mobile data is on, airplane mode is off and your plan is active. Then reset network settings and restart. If the SIM works in another phone but not yours, the phone may need repair.

Can I reset the APN to default?

Yes. In Access Point Names, tap the three-dot menu and choose Reset to default. The phone reloads the APNs from your SIM.

Still having problems? It may be a hardware fault. Check the Motorola spare part prices for your model, or compare battery and display replacement costs.

Related Motorola guides

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Steps and screenshots based on Motorola's official Internet and MMS manual configuration tutorials. Steps can vary slightly by model and Android version.